Creating Business Value with Web 2.0

Do you know that marketing, customer support, operations, etc. in business have changed dramatically with the emergence and rapid adoption of Web 2.0 technologies worldwide? Do you know that participating (or not participating) in The Conversation can earn (or cost) your company millions of dollars?

Google Maps

Attend this seminar to find out:

What has changed in business?
What is The Conversation?
7 Pillars of Blogging
The Power of Online Word of Mouth
The Wisdom of Crowds
Benefits of Social Collaboration
And more!

Many real-life examples will be provided. You’ll also learn how to find good blogs on specific topics of interest, find out what people are talking about in the blogosphere, create a blog, add posts, make minor CSS changes, and more.

Hands-on exercises