Nielsen’s Best Practices of Top Intranets
5 Mar 2009 (Thu)[Reposting because my blog "died" this morning and was "resurrected" this afternoon without the last two posts.]
SOME OF THE KEY BEST PRACTICES as presented in the latest Nielsen Norman Group report, ”Intranet Design Annual 2009: Year’s Ten Best Intranets“, are:
- Company and industry news
- Integrating internal and external information sources
- Editorial control of the intranet homepage
- Keeping the intranet up-to-date
- CEO blogging
- Employee and department weblogs
- Onboarding of new employees
- Consistent navigation
- Multilingual intranets; supporting international employees
- Multimedia and video on intranets
- Data visualization
- Web 2.0 features on intranets
- Community
- Polls
- Collaboration tools and discussion boards
- Internal wikis
- Employee self service
- Search
- Governance
- Development process for intranet redesigns
- Web analytics for intranets
- Staffing of intranet teams; where they report in the organization
- Updating and maintaining standards and guidelines for intranet design
- Intranet branding
- Promoting new intranet features
- Staff directory and employee profile pages
- Corporate calendars
- Personalization
- Customization
- Alerts
- Working with external design agencies
- Intranet budgets and staffing

March 9th, 2009 at 4:43 pm
glad that you’ve recovered your blog..