Nielsen’s Best Practices of Top Intranets

5 Mar 2009 (Thu)

[Reposting because my blog "died" this morning and was "resurrected" this afternoon without the last two posts.]

SOME OF THE KEY BEST PRACTICES as presented in the latest Nielsen Norman Group report, ”Intranet Design Annual 2009: Year’s Ten Best Intranets“, are:

  • Company and industry news
  • Integrating internal and external information sources
  • Editorial control of the intranet homepage
  • Keeping the intranet up-to-date
  • CEO blogging
  • Employee and department weblogs
  • Onboarding of new employees
  • Consistent navigation
  • Multilingual intranets; supporting international employees
  • Multimedia and video on intranets
  • Data visualization
  • Web 2.0 features on intranets
  • Community
  • Polls
  • Collaboration tools and discussion boards
  • Internal wikis
  • Employee self service
  • Search
  • Governance
  • Development process for intranet redesigns
  • Web analytics for intranets
  • Staffing of intranet teams; where they report in the organization
  • Updating and maintaining standards and guidelines for intranet design
  • Intranet branding
  • Promoting new intranet features
  • Staff directory and employee profile pages
  • Corporate calendars
  • Personalization
  • Customization
  • Alerts
  • Working with external design agencies
  • Intranet budgets and staffing
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Posted by J.K. in Design, Media | View Comments |

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    glad that you’ve recovered your blog..

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